Plain English: "you" or "I" in consumer contracts
I prefer to address a plain-English consumer contract to "you," and Rudolf Flesch is on my side in chapter 4 of How to Write Plain English.
But many prefer the document to speak as if the consumer is speaking or as if the consumer drafted the document:
- I agree to make 36 monthly payments . . .
- If I pay late twice in one year, you will raise my interest rate . . .
- You agree to make 36 monthly payments . . .
- If you pay late twice in one year, we will raise your intereste rate . . .
I may now take it up again with a large client.