TexasLawHelp.Org Live Chat Project with Texas Legal Services Center

Students will help users navigate the website TexasLawHelp.org when they visit the site seeking legal information and resources. By serving as Live Chat representatives, law student volunteers will interact directly with website users to help them locate relevant legal information on the site, as well as referrals to legal resources in their communities. TexasLawHelp.org is a statewide website that provides free and reliable legal information and resources, empowering individuals who cannot afford to hire a lawyer to advocate more effectively for themselves in the legal system. In 2020, TexasLawHelp.org had over 13 million page views.

Organization

Texas Legal Services Center

TLSC is a nonprofit organization whose mission is to provide high quality legal representation, advice, advocacy, and education at no cost to underserved people across the state. With over a dozen practice areas, TLSC’s work touches almost every aspect of civil law that impacts low-income Texans.

Project Details

Project Start Date

February 2023

Project Time
2-4 hours per week
Approximate hours of work requested
2-4 hours per week; students must work a minimum of 2 hours per week and schedule one or more regular shifts between 10am-4pm, Monday-Thursday or 10am-4pm on Saturdays
Training
Tuesday, February 7, 12pm-1pm (TNH 2.124) lunch provided
Skills used
Community education, communication with client population
Project location
Virtual
Address
1920 East Riverside Drive, Suite A-120 #501, Austin, TX 78741
Number of student volunteers requested
3
Class year preference
2L, 3L, LLM
Required skills
Spanish helpful but not required
To Apply
Register at https://www.eventbrite.com/e/texaslawhelporg-live-chat-volunteer-program-registration-533932686037. Please indicate in your registration when you believe you'd like to schedule your regular shifts.