Extegrity/Exam4 FAQ

Status of Exam4 support for Mac and Windows updates:

Exam4 will not support the new macOS Monterey on arrival. Do NOT upgrade to macOS Monterey, nor buy a new laptop with either version, until Extegrity announces support. Please visit the Exam4 website for more details and to download the most recent version of the software.

Q: What kind of laptop computer do I need?
A: Exam4 can be used on a PC-compatible or Mac laptop with the any of the following operating systems (What OS Version do I have?):

  • Windows 10 (Home, Pro, Edu and Enterprise) [versions 1903**, 1909, 2004, 20H2, 21H1]
  • Windows 11 (Home, Pro, Edu and Enterprise) [versions 21H2]
  • macOS 11.6 Big Sur (including Apple’s new M1 Processor)
  • macOS 10.15.7 Catalina
  • macOS 10.14.6 Mojave**

** Extegrity Support for these operating systems ends August 1, 2022

Please note: You must also have full administrative rights to your device in order to run Exam4. Users of institutionally owned/controlled devices should contact their IT Department for assistance.

Please note that the following operating systems and hardware configurations are NOT supported:

  • Beta OS versions (including macOS 12)
  • Apple Macintosh OS X 10.13 and earlier
  • Apple iDevices (iPad, iPhone, etc.)
  • Windows 8.1 and earlier
  • Windows (RT, IoT, Mobile, Team & S versions)
  • Windows 10 SL (non-English Editions)
  • Surface devices that do not have Windows 10 Home, Pro, Education or Enterprise version
  • Linux
  • Chromebooks
  • Virtual operating systems (VMs)
  • Anything else not specifically listed as supported above

Q: What is Exam4?
A: Exam4 is a secure word processing application that enables students to type their exams and submit them electronically, while locking them out of other applications and documents on their laptops. Once submitted, the encrypted Exam4 file is downloaded and printed by Student Affairs and given to the professor to grade anonymously. You are responsible for knowing how Exam4 works and taking a practice exam prior to your scheduled exams.

Q: Who can use Exam4?
A: Exam4 is available to all students enrolled in Texas Law classes with exams, unless the exam is a floating or take-home exam administered by the professor’s faculty assistant, a multiple-choice-only exam, or an exam in which the professor requires that the answers be written directly on the examination itself. Exam4 may also be used for the essay portion of combined multiple-choice and essay exams. All you have to do is confirm that your laptop is compatible with the software, register for and download the most recent version of the software, and learn how to operate the software.

Q: What if my exam has word limits?
A:
You must adhere to the word limits imposed by the professor. It is the responsibility of the student to track these limitations. You may use Exam4 to track each answer’s length. Once the exam has begun, click ‘Tools’ and select ‘Show Document Statistics’ to open a tracking panel. Begin each subsequent answer you wish to track by selecting ‘Insert Answer Separation.’ Do not edit the answer separators in any way — Exam4 will not count your words correctly if you do.

Q: Does Exam4 have spell check?
A:
Yes, but the program does not automatically check spelling as you type. Spell check must be selected from the Tools menu. For Macs, the user will have to click “find next” to locate the first misspelled word. We recommend students allocate 5-10 minutes at the end of their exam time to spell check.

Q: When can I download Exam4?
A: Each semester, there are early/midterm and final exam versions of Exam4. Both are available for download about one week before the first scheduled exam and students will be notified by e-mail when it becomes available. If you download the software to take an early exam or midterm, you will need to re-download the final exam version of the software to take your finals.

Q: How can I learn to use Exam4?
A: Exam4 has a built-in practice exam which allows you to fully test the software and become familiar with it before your exam date. You are required to take a practice exam each semester and are responsible for knowing how to use the software. This is the best way to confirm that everything is installed and working correctly ahead of your exam.

Q: Will it cost me anything to use Exam4?
A: There is a $20 annual registration fee per student to use Exam4, which covers the entire academic year (fall, spring, and summer). Law students will automatically be opted in each semester with the choice to opt out if they do not have exams or prefer to hand-write. If a student opts out of using Exam4 in Fall, but decides to use it in the Spring and/or Summer, the fee is still $20. It is not prorated based on the semesters in which it is used.

Q: If I have problems with the software or last-minute questions before my exam, who can I contact?
A: For problems with the download or operation of the software, you should contact the Tarlton Law Library’s Tech Desk or Extegrity’s User Support. If you have specific questions about Texas Law general exam procedures, contact Student Affairs. Do not contact your professor.

Please understand that you are assuming all risks of using a laptop computer when taking examinations. Texas Law assumes no responsibility for any interruption in power, for any computer mechanical breakdown, or for any problem a student may encounter using a laptop computer or Extegrity’s Exam4 software. No extra time or any other consideration will be allowed for any interruption whether it is isolated or widespread.

Q: Where are Exam4 exams held?
A: Check your exam schedule for the room number. Students typing and hand-writing exams will be in the same room (as a courtesy, the Student Affairs Office provides earplugs free of charge). Make sure you arrive at least 30 minutes early for your exam, so you have time to set up your laptop computer and ask last-minute questions before the exam starts.

Q: What if my exam schedule says I have a Take-home or Floating exam that will be administered by Exam4?
A: Review the instructions for Take-home and Floating Exams Using Exam4 and submit a practice exam from your planned test-taking location. Please note you will not be able to access practice exam answers after you submit them. Practice exams should not contain any content you wish to retrieve.

Q: What do I need to bring to my Exam4 exam?
A: You must bring a laptop computer equipped with the most recent version of the Exam4 software applicable to the laptop’s operating system, a power cord, AND an extension cord if needed.

Q: What if my laptop computer crashes or freezes during an exam?
A: Any problems that occur during the exam are the student’s responsibility. Most problems are solved when the proctor or exam administrator restarts your laptop computer. If that does not work, you will need to hand-write the rest of your exam. A backup copy of the typed portion of the exam will be retrieved from the laptop computer’s hard drive after the exam is concluded. No exam relief, including additional time, will be granted for malfunctioning equipment, such as software problems or loss of power. Extegrity recommends closing anything you don’t need for the exam and rebooting your computer shortly before each exam to help avoid crashes or freezes.

Q: Will Exam4 prevent me from using an external (USB) keyboard and mouse?
A: Exam4 locks you out of all other applications and documents on your computer, but supports some peripherals, including external keyboards and mouses. Take a practice exam in advance of your midterms or finals to test anything you plan to use. Make sure everything is compatible and functions as expected with the software.

Q: Can I use a friend’s computer to type my Exam4 exams? In other words, can students who do not have the same courses use the same computer and software for final exams?
A:
Yes, but make sure you both have full administrative rights to the computer and do a complete software test in the event of a crash, including…

  • Powering up the computer
  • Logging on to the computer
  • Running an Exam4 practice exam
  • Successfully submitting your Exam4 practice exam (you’ve received the green Exam Submittal Successful screen)

Q: What if I would like to hand-write my exams rather than type?
A: A Law student may opt out of typing in-room exams by submitting an opt-out form each semester. You’ll receive information from Student Affairs regarding this option each semester. Please be aware if you use this option, you will not be allowed to use Exam4 and you must hand-write ALL of your exams. If you DO NOT wish to type your in-class exams, it is your responsibility to opt out by the deadline each semester.

Q: What do I need to do if I opted out of typing my exams and want to have the $20 fee reversed?

A: If you opted out by the appropriate deadline, the $20 fee will not be applied or if it has already been applied, it will be reversed. It is the student’s responsibility to confirm that fees were removed.

If the $20 charge is still on your student account and you have submitted the appropriate form to opt out of using Exam4 for the semester, please contact Student Affairs.