Extegrity/Exam4 FAQ – Spring 2021 Midterms & Early Exams

Visit the Exam4 website for more details and to download the software necessary to take your exams.

Q: What kind of computer do I need?
A: Exam4 can be used on a PC-compatible or Mac computer with the any of the following operating systems (What OS Version do I have?):

  • Windows 10 (Home, Pro, Edu and Enterprise) [versions 1803*, 1809*, 1903, 1909, 2004, 20H2]
  • Windows 8.1* (Home, Pro and Enterprise)
  • macOS 11.x Big Sur (including Apple’s new M1 Processor)
  • macOS 10.15.7 Catalina
  • macOS 10.14.6 Mojave
  • macOS 10.13.6 High Sierra

Please note: You must also have full administrative rights to your device in order to run Exam4. Users of institutionally owned/controlled devices should contact their IT Department for assistance.

(*Support ends August 1, 2021)

Q: What is Exam4?
A: Exam4 is a secure word-processing application that enables students to type their exams and submit them electronically. Once submitted, the Exam4 file is downloaded by Student Affairs and given to the professor to grade anonymously. You are responsible for knowing how Exam4 works and taking a practice exam prior to your scheduled exam time.

Q: What do the different exam modes mean?
A: The Exam4 mode determines how the software will function during your exam. Spring 2021 exams administered in Exam4 will use either OPEN LAPTOP + NETWORK mode or TAKEHOME mode:

OPEN LAPTOP + NETWORK mode will be used for exams labeled “Final,” “Early” or “Midterm” in your exam schedule. You will have full access to the Internet and all documents on your computer during your exam, however, the Honor Code requires you use only the materials permitted by the professor in your exam instructions. Exam4 prevents cutting and pasting text from external documents into the exam screen. Once you exit your exam you may not resume it. Do not close or exit the software until your exam is complete and ready to submit. Exam4 recommends using the screen-shield when you step away from your computer to take a break.

TAKEHOME mode will be used for exams labeled “Floating” or “Take-home 9-24 hrs” in your exam schedule. You will have full access to the Internet and all documents on your computer during your exam, however, the Honor Code requires you use only the materials permitted by the professor in your exam instructions. You will be able to cut and paste external text into your exam, but please note formatting and word counts will not be preserved when copying from an outside application into Exam4, so this is strongly discouraged. You will have the option to suspend your exam and resume later. Suspending your exam does not stop your exam time. Your exam is due based on when you began it.

Q: How do I access my exam questions?
A: To retrieve your exam, go to the Exam4 website and navigate to University of Texas – Austin Law. You will access your exam via the same page where you downloaded the software. Available exams will be listed on the right-hand side of the page in a box labeled *Remote exams are available. Your exam will not appear here until it is available for you to start.

Q: There is an option for Multiple Choice — what is that?
A: Exam4 allows some functionality for multiple choice tests and a limited number of exams will use this feature. If appropriate for your exam, you will select this menu bar item to view your multiple choice or true/false questions and/or submit your multiple choice and true/false answers. There are two ways to navigate between the questions. You can either use the arrow buttons to scroll through questions or click the number of the question you would like to answer in the list on the left. Use the A-F fields to answer your questions (A and B also serve as True and False, respectively). Once a question is answered, you can change your response by navigating back to the question, clicking UNLOCK and then selecting a new answer. If you would like to remove your answer and leave the question blank, click UNLOCK and then CLEAR. When you are done answering your multiple choice questions or if you would simply like to return to your essay, click the HIDE button.

Q: What if my exam has word limits?
You must adhere to the word limits imposed by the professor. It is the responsibility of the student to track these limitations. You may use Exam4 to track each answer’s length. Once the exam has begun, click ‘Tools’ and select ‘Show Document Statistics’ to open a tracking panel. Begin each subsequent answer you wish to track by selecting ‘Insert Answer Separation.’ Do not edit the answer separators in any way, as it will not count your words correctly if you do.

Q: Does Exam4 have spell check?
Yes, but the program does not automatically check spelling as you type. Spell check must be selected from the Tools menu. For Macs, the user will have to click “find next” to locate the first misspelled word. We recommend students allocate 5-10 minutes at the end of their exam time to spell check.

Q: How do I sign up to type my exams?
A: All law students and non-Law students enrolled in Law courses will be able to register, download and use Extegrity’s Exam4 software for the current semester. All you have to do is confirm that your computer is compatible with the software, download the most recent version of the software, and learn how to operate and become familiar with the software.

Q: When can I download Exam4?
A: For each semester, there are early/midterm and final exam versions of Exam4; both are available for download just prior to the first scheduled exam. Students are notified by e-mail when it becomes available.

Q: Who can use Exam4?
A: Exam4 is available to all students in all Law classes, unless a professor has elected to give the exam using another method that will be administered by their Faculty Assistant.

Q: Will it cost me anything to use Exam4?
A: There is a $20 annual registration fee per student to use Exam4, which covers the entire academic year (fall, spring, and summer). Law students will automatically be opted in each semester with the choice to opt out if they do not have exams. If a student opts out of Exam4 in Fall, but needs to use it in the Spring and/or Summer the fee is still $20. It is not prorated based on the semesters in which it is used.

Q: If I have problems with the software or last-minute questions before my exam, who can I contact?
A: For problems with the download or operation of the software, you should contact the Tarlton Law Library’s Virtual Tech Desk or Extegrity’s User Support. If you have specific questions about your exam or general exam procedures, contact Student Affairs. Do not contact your professor.

Please understand that you are assuming all risks of using a computer when taking examinations. Texas Law assumes no responsibility for any interruption in power, for any computer mechanical breakdown, or for any problem a student may encounter using a computer or Extegrity’s Exam4 software. No extra time or any other consideration will be allowed for any interruption whether it is isolated or widespread.

Q: How can I learn to use Exam4?
A: Exam4 has a built-in practice exam which allows you to fully test the software and become familiar with it before the exam date. You are required to take a practice exam before your first scheduled exam and are responsible for knowing how to use the software.

Q: What if my computer crashes or freezes during an exam?
A: Any problems that occur during the exam are the student’s responsibility. Most problems are solved when you restart your computer. For Spring 2021 only, if that does not work, you will need to type the rest of your exam in Word and email the file to Student Affairs. A backup copy of the typed Exam4 portion of the exam will be retrieved from the computer’s hard drive after the exam is concluded. No exam relief, including additional time, will be granted for malfunctioning equipment, such as software problems or loss of power. Exam4 recommends closing anything you don’t need for the exam and rebooting your computer shortly before each exam to avoid crashes or freezes.

Q: Will Exam4 prevent me from using an external (USB) keyboard and mouse?
A: Exam4 fully supports external keyboards and mice.

Q: Can I use a second monitor?
A: Virtual external displays (monitors) are not permitted when using Exam4. If you see a grey rectangle when you attempt to use Exam4, this may indicate that Sidecar is active on your Mac. You will need to disable Sidecar in System Preferences and try again.

Q: Can I use a friend’s computer to type my Exam4 exams?
A: Yes, but make sure you have full administrative rights to the computer and do a complete software test in the event of a crash, including…

  • Powering up the computer
  • Logging into the computer
  • Running an Exam4 practice exam
  • Successfully submitting your Exam4 practice exam

Q: What if I would like to write my exams rather than type?
A: Because we do not have a safe way to collect handwritten exams in Spring 2021, all students are strongly encouraged to use Exam4. If you must handwrite, please contact Student Affairs in advance of your first exam to discuss.