Establishing ADR Systems
Are you ready to consider incorporating an ADR process in your operations? The best way to start is by examining your organization and where your ADR needs are: workplace? contracts? public engagement? rulemaking? We can guide you through this consideration and suggest where and how ADR can help address your needs.
Contact us for systems design assistance.
For information on establishing ADR Systems and systems design, the Center recommends the following books to help you in the process:
- Constantino, Cathy A. & Christina S. Merchant, Designing Conflict Management Systems: A Guide to Creating Productive and Healthy Organizations. San Francisco: Jossey-Bass, 1996.
- Rogers, Nancy H., et al. Designing Systems and Processes for Managing Disputes. New York: Wolters Kluwer Law & Business, 2013.
- Slaikeu, Karl A. & Ralph H. Hasson, Controlling the Costs of Conflict: How to Design a System for Your Organization. San Francisco: Jossey-Bass, 1998.
- Ury, William L., et al. Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict. San Francisco: Jossey-Bass, 1988.