Upcoming Training Courses

The Center has trained more than 3,500 individuals from government and the private sector in the use of ADR theory and techniques. Effective training for ADR practitioners, public decision-makers and the public at large gives participants an understanding of dispute resolution techniques and their applicability to a variety of situations. In addition to public courses, the Center also provides customized trainings for agencies and nonprofits.

• May 8, 2026

  Negotiation 101 (Zoom)

  This class is being offered online, via Zoom.  We negotiate every day, in all types of situations. Learn the basics of interest-based negotiation and the various negotiation styles in this half-day, interactive course. *Suggested Reading Fisher, Roger, et al. Getting to Yes: Negotiating Agreement Without Giving In. Penguin Books, 2011.   Learn more

• June 8, 2026 — June 12, 2026

  40-Hour Basic Mediation (Zoom)

  This class is being offered online, via Zoom.  This intensive five-day program is designed to provide individuals with the knowledge and skills necessary to mediate a variety of everyday disputes. This course emphasizes the importance of practical experience in becoming an effective mediator. During frequent role-plays, each participant will mediate a variety of disputes with expert feedback. This course is designed to satisfy the 40 classroom hours of training required to mediate court-referred disputes as indicated in the Texas Alternative Dispute Resolution Act § 154.052, Tex. Civ. Prac. & Rem. Code Ann. This course also meets the training standards of the Texas Mediator Credentialing Association and Texas Mediation Trainers Roundtable. Requirements: Participants must agree to the following requirements
  • Participants must attend the full 40-hour training and be on camera and fully engaged the entire time.
  • Participants must use either a laptop or desktop with a working camera and microphone (Cell phones and tablets do not have the required Zoom functionality and are not permitted).
  • Participants may not record the training, except for a limited time on Friday; however, Zoom transcription will be available for the hard of hearing.
  IMPORTANT:  Make-up time is not permitted. Make sure your schedule allows you to attend the entire time. Your Certificate of Completion will reflect only the hours you attend. Cancellation Policy: Written cancellations must be received 15 business days prior to the beginning of the program. There will be a $50 administration fee for registrations cancelled before the cutoff date. Cancellations after the cutoff dated will receive no refunds; however, substitutions may be designated with notification to our office. The Center further reserves the right to cancel a program if sufficient enrollment is not met. In the event of the cancellation of a program, the Center will refund registrations fees pertaining to that program. Learn more

• July 10, 2026

  Calming Conflict: Managing Responses to Conflict

  This class is offered online, via Zoom. We experience conflict every day, whether it be at work, home or interacting with the public. This class will give you a chance to reflect on your own personal conflict responses, as well as how to recognize conflict responses in others. Effectively managing your conflict responses can help maintain productive relationships, shorten the length of the conflict, and reduce stress associated with the conflict.   Learn more