Upcoming Training Courses
The Center has trained more than 3,500 individuals from government and the private sector in the use of ADR theory and techniques. Effective training for ADR practitioners, public decision-makers and the public at large gives participants an understanding of dispute resolution techniques and their applicability to a variety of situations. In addition to public courses, the Center also provides customized trainings for agencies and nonprofits.
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July 10, 2026
Calming Conflict: Managing Responses to Conflict (Zoom)
This class is offered online, via Zoom.
We experience conflict every day, whether it be at work, home or interacting with the public. This class will give you a chance to reflect on your own personal conflict responses, as well as how to recognize conflict responses in others. Effectively managing your conflict responses can help maintain productive relationships, shorten the length of the conflict, and reduce stress associated with the conflict.
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July 23, 2026 — July 24, 2026
Mastering Multiparty Mediation (Zoom)
This class is being offered online, via Zoom.
Multiparty mediation isn’t just two-party mediation with more chairs. It demands a fundamentally different skill set: from process design to coalition management to settlement mechanics. This intensive training equips experienced mediators with the advanced frameworks, practical tools, and simulated experience needed to lead complex multiparty cases with confidence.
WHO SHOULD ATTEND
Mediators who are expanding into multiparty cases or seeking to sharpen their approach.
CLASS SIZE
12–24 participants for optimal engagement.
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August 14, 2026
Trauma-Informed Mediation: From Theory to Application (Zoom)
This class is being offered online, via Zoom.
Approaching mediation through a trauma-informed lens provides the space for parties to fully participate in the mediation process and craft satisfactory resolutions. We’ll look at how the guiding principles of trauma-informed care correlate to the basic tenets of mediation and provide a framework for the parties’ engagement that avoids re-traumatization, techniques for minimizing secondary trauma to the mediator, the role of resiliency, and more.
* This is not intended to be a representation of trauma-informed care (TIC), as practiced in the mental health or healthcare community. This course focuses on aspects of TIC that mediators, can incorporate into their practice.
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