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This two day, highly interactive training will provide mediators with the additional knowledge and skills to resolve the most difficult conflicts. Despite best efforts in mediation, parties and their lawyers often ‘get stuck’. This course will provide you with new perspectives and techniques which will increase your effectiveness as a mediator and enhance your practice.

What you will learn:

•Cognitive barriers which impede settlement •Dealing with highly emotional and difficult people and how to convert them to friends of the process •How to rewire destructive negotiations and get them back on a forward track •Specific techniques to maximize the efficiency and productivity of the joint session •Ways to improve the use of private sessions and caucusing •Methods to increase value and impact of pre-mediation preparations •Effective post mediation practices