TexasLawHelp.Org Live Chat Project with Texas Legal Services Center

Students will help users navigate the website TexasLawHelp.org when they visit the site seeking legal information and resources. By serving as Live Chat representatives, law student volunteers will interact directly with website users to help them locate relevant legal information on the site, as well as referrals to legal resources in their communities. TexasLawHelp.org is a statewide website that provides free and reliable legal information and resources, empowering individuals who cannot afford to hire a lawyer to advocate more effectively for themselves in the legal system. In 2020, TexasLawHelp.org had over 13 million page views.

Organization

Texas Legal Services Center

TLSC is a nonprofit organization whose mission is to provide high quality legal representation, advice, advocacy, and education at no cost to underserved people across the state. With over a dozen practice areas, TLSC’s work touches almost every aspect of civil law that impacts low-income Texans.

Project Details

Project Start Date

February 12

Project Time
3-4 hours per week through April 26
Approximate hours of work requested
3-4 hours per week through April 26, plus 6 hours of training and self-study before first shift; students must work a minimum of 3 hours per week and schedule a regular weekly 3- or 4-hour shift between 12pm-4pm on Monday, Wednesday, Thursday, or Friday
Training
Training will be scheduled before Monday, February 12, based on the availability of selected students; students will receive ongoing supervision and feedback during and after live chat sessions
Skills used
Community education, communication with client population
Project location
Virtual
Address
1920 East Riverside Drive, Suite A-120 #501, Austin, TX 78741
Number of student volunteers requested
5
Class year preference
1L, 2L, 3L
Required skills
Spanish helpful but not required
To Apply
Apply directly with TLSC via their internship page