TexasLawHelp.Org Live Chat Project with Texas Legal Services Center

Students will help users navigate the website TexasLawHelp.org when they visit the site seeking legal information and resources. By serving as Live Chat representatives, law student volunteers will interact directly with website users to help them locate relevant legal information on the site, as well as referrals to legal resources in their communities. TexasLawHelp.org is a statewide website that provides free and reliable legal information and resources, empowering individuals who cannot afford to hire a lawyer to advocate more effectively for themselves in the legal system. In 2020, TexasLawHelp.org had over 13 million page views.


Texas Legal Services Center

TLSC is a nonprofit organization whose mission is to provide high quality legal representation, advice, advocacy, and education at no cost to underserved people across the state. With over a dozen practice areas, TLSC’s work touches almost every aspect of civil law that impacts low-income Texans.

Project Details

Project Start Date

September 11

Project Time
3-4 hours per week through November 2023
Approximate hours of work requested
3-4 hours per week through November 2023; students must work a minimum of 3 hours per week and schedule a regular weekly 3- or 4-hour shift between 12pm-4pm on Monday, Wednesday, Thursday, or Friday
Training will be scheduled before Monday, September 11, based on the availability of selected students; students will receive ongoing supervision and feedback during and after live chat sessions
Skills used
Community education, communication with client population
Project location
1920 East Riverside Drive, Suite A-120 #501, Austin, TX 78741
Number of student volunteers requested
Class year preference
2L, 3L, LLM
Required skills
Spanish helpful but not required
To Apply
Apply directly with TLSC via their internship page (copy/paste this address into your browser: https://www.tlsc.org/intern-livechat ); application deadline is Friday, September 1